Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website crustpizzac.com (the "Site") or our mobile application (the "App"), or placing orders with Crust Pizza ("us", "we", or "our").
By accessing or using the Site, App, or our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site, App, or use our services.
When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our services.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
You must be at least 16 years of age to use our services. By using our services and by agreeing to these Terms, you warrant and represent that you are at least 16 years of age.
All orders you place through our Site, App, or over the phone are subject to acceptance by us. We may, at our sole discretion, refuse to accept an order for any reason, including but not limited to unavailability of products, inaccuracies in pricing information, or problems identified in your account information.
All prices displayed on our Site or App include GST (Goods and Services Tax) where applicable. We reserve the right to change our prices at any time without notice.
Payment must be made at the time of ordering. We accept various payment methods as indicated on our Site or App. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you have selected.
Please note that once an order has been submitted and payment has been processed, you may not be able to modify or cancel your order. Please refer to our Refund Policy for more information on order cancellations and refunds.
We aim to deliver your order within the estimated delivery time provided at checkout. However, delivery times are estimates only and are not guaranteed. Factors outside of our control, such as traffic, weather conditions, or high order volumes, may affect delivery times.
You agree to provide accurate delivery information, including address and contact details. We may not be able to complete deliveries if the address provided is incorrect or incomplete, or if no one is available to receive the order.
Our delivery areas are limited to certain regions. You can check if we deliver to your location by entering your postal code on our Site or App.
We make every effort to accurately display the colors, features, specifications, and details of our products. However, we cannot guarantee that your computer or mobile device's display accurately represents the actual colors and appearance of our products.
While we make efforts to provide allergen information for our products, we cannot guarantee that our products are free from allergens. Our kitchens handle common allergens, including but not limited to gluten, dairy, eggs, soy, tree nuts, peanuts, and seafood. Cross-contamination is possible.
If you have food allergies or specific dietary requirements, please contact our customer service before placing an order. It is your responsibility to check the ingredient and allergen information provided on our Site or App before placing an order.
The Site, App, and their entire content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Crust Pizza, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Site and App for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site or App, except as follows:
You may use the Site and App only for lawful purposes and in accordance with these Terms. You agree not to use the Site or App:
Our Site or App may allow you to post, submit, publish, display, or transmit content such as reviews, ratings, and feedback ("User Content"). By providing User Content, you grant us a perpetual, non-exclusive, transferable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise use your User Content in any manner and for any purpose.
You represent and warrant that:
The Site, App, and all content, functions, and services provided through them are provided "as is" and "as available" without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the functions contained in the Site or App will be uninterrupted or error-free, that defects will be corrected, or that the Site or App or the servers that make them available are free of viruses or other harmful components.
To the fullest extent permitted by applicable law, in no event shall Crust Pizza, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
In no event shall our total liability to you for all claims arising from or relating to the use of our Site, App, or services exceed the amount paid by you to us during the six (6) months preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless Crust Pizza, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site or App.
We may terminate or suspend your account and bar access to the Site or App immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Site and App. You can also request account deletion by contacting our customer service.
These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Site, App, or services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site, App, or services.
If you have any questions about these Terms, please contact us:
By email: [email protected]
By phone: +445665347704
By mail: 1 Harry Track, New Harry, PO17 5HZ, Australia